It isn’t easy to achieve any of the ISO certifications as the requirements are quite stringent, encompassing people, processes, technology and even how physical workspaces are organized (for instance, our teams are physically separated per ISO requirements, and sensitive areas require biometric access).

Central to certification are annual audits by a third-party auditor. It typically takes the auditor four weeks to verify that every box is checked, and omitting even a single, seemingly minor requirement jeopardizes a successful certification.

After four years of audits and certification, Paragon has built a robust infrastructure around the ISO 9001:2015 principles, and it has become a way of life for our organization. All of our workflows – from the simplest task for a client to fulfilling a role they’ve handed off to us – are executed with these quality principles in mind.

When combined with our deep industry expertise, our clients can rest assured that the services they receive from Paragon are of the highest possible quality and that all client data is secured and private.